FIXING PHOTOS AND HEALING HEARTS
  • Restoration
    • Pricing Details
    • Prints and Canvas
    • Salvaging your prints first
    • Scanning tips
  • Retouching
    • Retouching Pricing
    • Real Estate
    • Creative Enhancements
    • Enlargement Prep
    • Galleries >
      • Babies
      • Children
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  • Get an evaluation
  • Restoration
    • Pricing Details
    • Prints and Canvas
    • Salvaging your prints first
    • Scanning tips
  • Retouching
    • Retouching Pricing
    • Real Estate
    • Creative Enhancements
    • Enlargement Prep
    • Galleries >
      • Babies
      • Children
      • Families
      • Teens and Grads
      • Wedding
  • Get an evaluation

Frequently Asked Questions

HOW LONG WILL IT TAKE TO RECEIVE MY PHOTO?
I typically work at nights and you'll receive your first progress preview within 24-36 hours. What I offer are free retouched previews for your approval. It also depends on my client's response time to the approval edits. 
DO YOU OFFER A BATCH EDITING SERVICE?
At the moment I offer complex retouching services for the occasional need. I don't have the experience to do batch edits for large quantities. However, I'm more than happy to give it a try with a smaller batch. Perhaps I am more capable than I realize. Contact me to talk about the possibility!
DO YOU OFFER WEIGHTLOSS RETOUCHING ?
*grin* My dear, that's what I've been doing all my life to myself. Yes!
I will reduce your double chin and nudge in the waist, slim the arms and wherever else you'd like, only just enough so that it's realistic. Most times we don't like the way our bodies look because we didn't pose ourselves correctly. The wrong pose can alter the view of our figures as a whole when in real life we aren't as "large" as we think. So don't you worry, I'll take care of you. *wink*
CAN I SEND YOU THE PRINT TO SCAN?
I personally do not feel comfortable shipping your valuable print and risk losing it in transit somewhere. Or risk it getting more damaged than it already is. I do offer tips on  how to scan  your own prints so you can send me the digital file.
WHAT IS THE CLARITY TECHNIQUE?
​
​I offer a unique technique called CLARITY which is going above and beyond by using my Wacom Tablet and literally redrawing the faded and lost facial features using my human figure drawing skill. Some areas of the photo, especially the face, need the extra special attention to the fine detail that may be lost. This is great for soft focused photos or partially missing facial features. This requires a lot of patience, skill, practice, time, knowledge of the human face and figure.  A service not widely used because not every Photo Restorer is experienced in figure drawing which is a talent that is tremendously useful in restoring your photos.  
MY OLD PRINT IS WALLET SIZED, CAN IT BE ENLARGED?
I'm happy you asked! I have worked with small prints the size of a wallet and smaller. These prints were actually just clear enough to work with that I was able to use the CLARITY service, enhance the details, and enlarge the print to a 8x10 beautifully. Please email me the photo so I can have a good look at it's potential.
HOW LONG WILL YOU KEEP THE PHOTO ON HAND?
I will keep the old and new photo file for up to one year. If I'm given permission to use photo(s) for advertising and hosting on my website then I will keep retouched photo(s) indefinitely. Please make copies of your new photos just as a precaution.
WILL YOU BE USING MY PHOTOS FOR CONTESTS OR SELL THEM?
I don't trust photo contests personally. But if I love the new photo I will ask you to use it for my website, for bragging on social media such as Instagram, and perhaps other advertising means. I will never use your photo without your consent or never will I sell them. Please refer to privacy policy.

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A little about Kat

Ms. Wheeler began photo retouching/restoration in the 1990's and has been enjoying bringing life and love to every photo she touches to this day.
Copyright © 2018 Katherine Wheeler ​All rights reserved. ​